Privacy Policy

Kelp Core Lab is committed to handling your personal data carefully and transparently. This policy explains what we collect, how we use it, and what rights you have over it.

Data Collection

We collect the name and email address you provide through our contact form.
Basic analytics data may be collected where you have granted analytics consent via our cookie preferences.
The legal basis for processing is your consent, given when you submit a form or accept optional cookies.
Contact form data is retained only as long as needed to respond to your enquiry, and deleted on request.

Data Usage

Data submitted through our contact form is used solely to respond to your enquiry.
We do not sell personal data to third parties.
Where analytics consent is granted, aggregated data helps us understand how the site is used and improve it.
We do not send marketing communications unless you have separately asked us to.

Data Protection Measures

Reasonable technical and organisational measures are in place to protect stored data.
Access to any submitted data is limited to those who need it to respond to your enquiry.
In the unlikely event of a data breach affecting your information, we will notify you as required by applicable law.

Your Rights

Right to access the personal data we hold about you.
Right to rectification of inaccurate data, and to request erasure.
Right to data portability where technically applicable.
Right to object to processing based on consent, at any time.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may avoid filling out contact forms, account registrations, or any data-submitting features. You can also disable cookies through your browser settings — see our Cookie Policy for more details. Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Plot and Crop Details

When you ask about your beds you usually tell us plot size, the crops in rotation and what you have noticed: uneven fruiting, yellowing leaves, a bed that drains slowly. That description, together with your name and email, is what we use to suggest sampling, a feeding plan or an extract blend. We do not ask for more than that until a visit is agreed.

Sampling Records

A soil and leaf sampling visit produces readings for each bed: pH, conductivity, organic matter and drainage notes. Results are returned within five working days and kept in our records against your plot, so that a seasonal feeding plan or a later re-test can be compared with the first reading. Because these records are tied to a named grower and a location, we handle them as personal information under the APPI.

Orders and Delivery

If you order a seaweed extract blend in five-litre or ten-litre batches, we also need a delivery address and a phone number for the carrier. Each batch record lists the collection date and drying method of the kelp used and the dilution we recommended for your crops; your name is attached to that record only so we can answer questions about it later.

Who Handles Your Information

The Kelp Core Lab team who prepare your readings, plan or blend.
A delivery company, which receives only the name, address and phone number needed to deliver an order.
Our email and hosting providers, under confidentiality terms.
No one else: we do not share grower details with fertiliser brands, and we do not sell personal information.

Retention and Requests

Enquiries that go no further are deleted after twelve months. Sampling results and feeding plans are kept for three growing seasons, which is usually long enough to see whether a bed has responded. To view, correct or delete your information, write to info@kelp-corelab.com or to Kelp Core Lab, 2-10-31 Chuo, Joto-ku, Osaka 536-0005. We reply within two weeks, and you may also contact Japan's Personal Information Protection Commission.

Photographs of Your Beds

Photographs you send of leaves, fruit or bed surfaces help us decide what to test. They are stored with your enquiry, are never published on this website and are deleted along with the enquiry if no visit follows.

Young Growers

Our services are arranged with adults responsible for a plot. If a school garden or a young grower contacts us, we ask that a teacher or parent handle the booking and any personal details.